Trust Center

Jio Haptik maintains a robust Information Security & Cyber Security Program meticulously crafted to ensure the utmost Confidentiality, Integrity, Availability, and Privacy of all information assets belonging to Haptik and our esteemed customers. Our program is structured to not only meet legislative and contractual obligations but also align with industry best practices.

Our policies, procedures, and standards are intricately based on esteemed ISO standards, prominently encompassing the 27001 and 27701 series and adhering to the NIST SP 800-53 guidelines. To further fortify our security posture, we engage a CREST-certified and CERT-In empanelled independent third party to conduct Vulnerability Assessment and Penetration Testing (VAPT) on our Haptik Conversational AI Platform / Haptik AIAgent Platform.

Designed and developed with a paramount focus on high availability, our platforms boast industry-leading resilience standards. These strategic measures and certifications underscore our unwavering commitment to maintaining robust security protocols, ensuring the resilience and security of our platforms to meet and exceed industry benchmarks.