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Jio Haptik maintains a robust Information Security & Cyber Security Program meticulously crafted to ensure the utmost Confidentiality, Integrity, Availability, and Privacy of all information assets belonging to Haptik and our esteemed customers. Our program is structured to not only meet legislative and contractual obligations but also align with industry best practices.
Our policies, procedures, and standards are intricately based on esteemed ISO standards, prominently encompassing the 27001 and 27701 series and adhering to the NIST SP 800-53 guidelines. To further fortify our security posture, we engage a CREST-certified and CERT-In empanelled independent third party to conduct Vulnerability Assessment and Penetration Testing (VAPT) on our Haptik Conversational AI Platform / Haptik AIAgent Platform.
Designed and developed with a paramount focus on high availability, our platforms boast industry-leading resilience standards. These strategic measures and certifications underscore our unwavering commitment to maintaining robust security protocols, ensuring the resilience and security of our platforms to meet and exceed industry benchmarks.
Swiggy
Adani Group
Disney+
Whirlpool
Castrol
Ola
Paytm
Paytm Payments Bank
Reliance Jio Infocomm Limited
JioMart
Procter & Gamble
Upstox
Kotak Life
Pepperfry
Junglee Games
Eureka Forbes
Mumbai Indians
Netmeds.com
Hathway Broadband
Zurich Insurance
Latercase
IIFL Finance
CEAT Limited
Equinox Hotels
StarHub
HealthKart
Tata Mutual Fund
Tally Solutions
HDFC Life
JioHealthHub
Mondelēz International
Meta
ADA
Tata CLiQ
Vedantu
BYJU'S
Mankind Pharma
Larsen & Toubro
Sony Liv
The Hindu
RedDoorz
Travelxp
Club Mahindra
OneCard
Max Life Insurance
Edelweiss Tokio Life Insurance
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